Hospitality insights
The Pricing Mindset Shift Holding Hotels Back
Many independent hotels undervalue themselves without realizing it. Tim Boersma breaks down why emotional attachment and fear shape pricing decisions more than data. A practical conversation about confidence, mindset, and smarter pricing.
Tim Boersma
Revenue Manager
The Underrated Power of Great Receptionists
Emma Wunderink reveals why receptionists are the real MVPs of guest experience. She unpacks emotional intelligence, upsell strategies, and how hotels can turn check-in into magic, even without a big budget.
Emma Wunderink
Managing Consultant
Regenerative Hospitality & Wellbeing
What does regenerative hospitality really mean for the people living it every day? This episode explores how wellbeing, culture, and human connection are redefining the future of hospitality work, and how the next generation is reshaping the industry from the inside out.
Roundtable
