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Free 2-week pilot
GuestJourney.ai

They’ll make an exception for your surveyreview

Making an emotional connection with your guests sets you apart. Delivered via Email/WhatsApp/SMS, your review and survey invites stand out with a personal touch and higher open rates that lead to better results.

How it works
Watch example

More surveys

A (bit) more positive review

Best last impression

Personal video is created

Our AI creates a personalized video for each guest, incorporating their first name to make the message truly unique.

Send video

Videos are sent via email, WhatsApp and SMS as a legitimate follow-up to re-engage potential guests.

More surveys and reviews

The personal video creates an emotional connection and inspires guests to fill in the survey or review.

What can you expect?

Personal videos sent at the right time don’t just feel good—they drive real action. These numbers show why more hotels are adopting this approach.

87%

of guests say video increases their trust in a hotel.

5x

more engagement than generic emails.

42%

increase in reviews and surveys in just 30 days.

Works with systems like:

Zero staff needed.
Zero effort required.
100% human connection.

People make the difference
Show that you care
Better guest experience
Hospitality is in the details
Create an emotional connection
Exceed expectations
Every interaction counts
How you make them feel is why they come back

Pricing

Simple, transparent, and designed to grow with your needs. No hidden fees, no surprises.

Starting from

€149/ per month

More surveys with no extra effort for your team, just better results.

  • Create personalized videos at scale
  • Send via email, WhatsApp and SMS
  • Integration with your PMS / CRM
LET'S TALK

Want more?

ADD-ONS

From custom video scripts to bespoke visual content, we’re here to help bring your vision to life.

  • Clone your hotel staff
  • Create visual content on location
  • A/B testing with different actors and scripts
LEARN MORE

Starting from

€199/ per month

More surveys with no extra effort for your team, just better results.

  • Create personalized videos at scale
  • Send via email, WhatsApp and SMS
  • Integration with your PMS / CRM
LET'S TALK

Want more?

ADD-ONS

From custom video scripts to bespoke visual content, we’re here to help bring your vision to life.

  • Clone your hotel staff
  • Create visual content on location
  • A/B testing with different actors and scripts
LEARN MORE

Let's talk

Book a 15-minute meeting to discover how personalized video can transform your guest experience and boost revenue.

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