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Our approach

We work with you to craft a tailored video strategy, create authentic content that resonates with your guests, and seamlessly integrate it into your existing systems.

Design

Journey mapping & personalization blueprint

Together we create a personalized video strategy that aligns with your guest experience goals.

We’ll develop a blueprint that guides the content and tone of your videos to ensure maximum engagement.

Identify key performance benchmarks to establish a clear understanding of current guest engagement and satisfaction levels. This helps in setting goals for video personalization.
Map out the guest journey to identify key moments where personalized videos could enhance the experience.
Establish the primary objectives of your videos to ensure they align with the hotel’s brand and guest expectations.

Develop

Tailored script
& video creation

We handle the entire video production process, from scriptwriting to final editing.

Choose the approach that suits you best—our professionals on-site or guiding your staff remotely.

Develop tailored scripts that resonate with your audience, incorporating personal details to enhance the guest experience.
Produce high-quality videos on-site with hotel staff or with one of our professional models on site, depending on the desired approach.
Create personalized landing pages that perfectly align with your hotel's brand.
 

Deliver

Deploy & measure

Launch your personalized video campaign with ease. We’ll integrate the content into your existing systems or manage the process for you, providing detailed analytics to track success.

Connect the hotel’s Property Management System with the video software to seamlessly gather guest data for video personalization.

Conduct A/B tests with different video versions to identify which performs best in terms of engagement and conversion rates.
Track video performance and gather guest feedback to assess the effectiveness of personalized videos.