Terms and Conditions & Privacy Policy

Effective Date: 01.01.2025
Last Updated: 01.01.2025

Welcome to GuestJourney.ai. By using our website and requesting a personalized video, you agree to the following Terms and Conditions and Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Terms and Conditions

1.1 Service Description

GuestJourney.ai provides personalized video experiences to users who voluntarily submit their details (name, email, and phone number). The videos are delivered via WhatsApp or email.

1.2 Eligibility

By using our services, you confirm that:

You are at least 18 years old or have parental consent.
The information you provide is accurate and not misleading.
You agree not to misuse the service for unlawful purposes.

1.3 User Responsibilities

You agree not to:

Submit false, misleading, or fraudulent information.
Use our service to spam or harass others.
Attempt to manipulate or reverse-engineer our system.

1.4 Intellectual Property

All content, including personalized videos, scripts, and platform design, remains the property of GuestJourney.ai. You may not copy, distribute, or modify any part of the service without our written consent.

1.5 Limitation of Liability

GuestJourney.ai is not responsible for:

Any inaccuracies in the personalized videos due to incorrect user input.
Any delays or technical issues in video delivery.
Any damages resulting from reliance on the provided content.

1.6 Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes. Continued use of the service constitutes acceptance of the new terms.

2. Privacy Policy

2.1 Data We Collect

When you request a personalized video, we collect:

Your first name (to personalize the video).
Your business email (to send updates or promotional content).
Your phone number (to deliver the video via WhatsApp).

2.2 How We Use Your Data

We use your data to:

Generate and send your personalized video.
Improve our service and user experience.
Send relevant updates or promotions (only with your consent).

2.3 Data Sharing

We do not sell or rent your data. We may share it only:

With third-party services strictly for the purpose of delivering videos.
If required by law or in response to legal requests.

2.4 Data Retention

Your data is stored securely and retained only as long as necessary to provide the service. You may request data deletion at any time by contacting us.