Personalized videos, triggered by the guest journey
Automatically send personalized videos at the right moment before, during, and after the stay to drive upgrades, engagement, and reviews without adding work for your team.
Attention. Engagement. Revenue.
Personalized video grabs attention, connects emotionally, and converts better. From check-in to check-out, we make every moment in the guest journey count.
87%
of guests say video impacts their trust in a hotel.
3x
more reviews with a personal video post-stay
400%
higher engagement than text-only messages
Pre-stay
Your first impression shapes the entire stay. A personal video builds trust before arrival, sets expectations, and introduces upgrades in a way that feels helpful.
During the stay
Upselling works best when guests are already enjoying their stay. Visual, personal videos turn spa, dining, and F&B offers into experiences, inviting, not interrupting.
Post-stay
When the stay ends, emotion fades quickly. A personal, human video keeps the feeling alive, and turns appreciation into more and better reviews through a warm, emotional request.
Fully automated, truly personal.
Once set up, everything runs automatically. We handle the videos, timing, delivery, and optimization, so your team doesn’t have to.
We write the script and create the video
From first word to final cut, our team builds videos that grab attention and deliver your message with precision.
Send via email, WhatsApp and SMS
We deliver personalized videos through the channels guests actually open.
Available in
20+ languages
We can match every guest’s name and language, so it feels personal and natural.
Designed to convert, not just to look good
Every landing page is optimized and branded to drive bookings, clicks, or sales.
See it in action
This is how Park Central Short Stay uses personalized video. Automatically sent at check-out, tailored to each guest’s name and language.
Integrates with:
Try a free demo
Book a 15-minute meeting to discover how personalized video can transform your guest experience and boost revenue.