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Behind the Desk Google profile

Google Hotel Ads and free booking links

GuestJourney editorial team, edited by Alon Shkuri

Published · Updated · 8 min read

Gigi pushes a big purple pin into a large paper map on a dark desk

Google Hotel Ads are paid links in the price list next to your hotel on Google, where advertisers bid to rank higher. Free booking links sit in that same list and cost nothing per click, so a small hotel starts there. Both need your rates to reach Google, and because Google takes no direct connections at the moment, that starts with one question to the supplier of your booking engine.

Laura remembers the quay

Laura stayed at Hotel Kadeloft in the spring and wants to come back. On the sofa, phone in hand, she types what she remembers. Google gives her the photo, the stars and a Check availability button. Behind it: Booking.com, Expedia, Hotels.com.

Kadeloft's own site is not in that list, so she taps the top line. Anna sees the booking come in and pays €16.50 a night for a guest who was already hers.

Hotel Kadeloft, Anna and Laura are made up, and so is this list. The €16.50 is 15% of a €110 night.

Google charges nothing to fill that bottom line. Two things can put your own link there, and they are easy to mix up.

Free booking links against Hotel Ads

The two ways onto Google's hotel price list, from Google's own help pages
Free booking linksGoogle Hotel Ads
What you payNothing. Google collects no payment for placement or clicks, and there is no listing feePer click: a fixed amount or a percentage of the room price
What decides the orderGoogle's signals, such as landing page and price accuracy. Nobody can buy a better placeGoogle's ad auction. You can bid to rank higher
Where a guest finds itIn the price list, under All optionsIn the same list, with an Ads badge
What you needYour rates reaching Google through a partner, and a landing pageThe same, plus a campaign and a budget in Google Ads
For a 20-room hotel, in our viewStart hereOnly once you can measure the return

According to Google, free booking links let your booking site appear across Google when people search for hotels. A guest who clicks lands on the page you give.

A guest may need one tap more for a free link than for a paid one, and Google says it is testing where free and paid links sit. Free means free. It does not mean first.

How to list a hotel on Google, in three steps

  1. Identify your hotel, through your Google Business Profile. A complete profile appears on Maps and Search, but without prices.
  2. Share your rates. Google says direct integration is unavailable for now, because of high demand. So your prices go through a connectivity partner: a booking engine, channel manager, property management system or central reservation system. If you use a reservation system, Google says you may already be connected. Once your rates are shared, free booking links start showing automatically.
  3. Run hotel ads, if you want to. Google calls this step optional, and with a partner you start by asking them.

Google uses the word hotel loosely: lodging with permanent on-site staff. A bed and breakfast is among its hotel properties, but Google's eligibility line also asks for a front desk, so read that page. See what a B&B website needs.

If your supplier says no

  1. No connection? Look at the partner list. Google keeps a directory of connectivity partners who send your rates to Google. On 2 November 2026 it included SiteMinder, eviivo, Cubilis and Cloudbeds, among many others, which says nothing about price or quality.
  2. No booking engine at all? Then you have no rates to send, and this is not your next step. Get a booking page first: without one, every button still leads to an email.

Then check it yourself. Search your hotel's name on a phone, pick dates, tap Check availability, open All options, and see whether your own link is there, and at which price.

Availability differs per system and country, and Google changes the rules. Treat Google's Hotel Center help as the last word, not this page.

What you control on Google, and what you do not

Who decides what on Google
PlaceWho decidesWhat you can do
Your Business Profile: photos, description, hotel detailsYouKeep it complete and current
The button under an update you postYouPoint it at your own booking page
Your replies to reviewsYouAnswer them: how to respond
Prices and links next to your detailsGoogle, from the rates it receivesGet your own rate in, via your booking engine
Your position in local resultsGoogleYou cannot pay or ask for it

On that last row, Google's page on local ranking names relevance, distance and popularity, and says there is no way to request or pay for a better position. Posts are not on that page. Posting keeps your profile looking cared for, and we would not sell it as a ranking trick. See what a hotel can post.

In all 12 guest searches we ran on 1 November 2026 Google showed its hotel block, in 10 of them above the first ordinary result. Twelve searches on one day, so read that as what we saw. More in our hotel SEO guide.

Gigi looks at a small model hotel through a huge magnifying glass, in the sun on a stone table

Once your link is there, the price does the work

Free booking links put your price in one list with the OTAs, so a guest who opens All options can compare. In the European Economic Area you are free to make your own price lower: the European Commission states that businesses on Booking.com can now set their prices and conditions freely, on and off the platform. We have not checked what applies in the UK. Whether you should go lower depends on what a direct booking saves you: run yours through the commission calculator.

Check for undercutting while you are there. In the HOTREC study of 2024, four out of ten hotels reported an OTA selling below the rate they set, and hotels under 20 rooms came in 5 to 6 points below that average. A press report on the 2026 study has 51%. A lower OTA price does not always come out of your rate: under Booking Sponsored Benefit, the Commission writes, Booking.com pays the difference itself. Your guest still sees a smaller number next to yours.

Google is strict on one point. Its price policy says the total on your booking page must be the same as the total on Google, and with a failed score your ads and free booking links are turned off. A city tax that only shows up on the last step is where we would look first.

The sum before you pay for clicks

Google's bidding overview lists four ways to bid on hotel ads, and all four pay by the click. Two need conversion tracking with the full booking amount; the two manual ones Google marks as not recommended to use alone. So someone has to read those numbers: you, or the partner who runs it.

We found no price per click from Google, and we know of no figure for a town like yours that we would trust. You can still do the sum with Google's own example, 1.4% of the room price per night.

A two-night stay at Hotel Kadeloft (made up) at Google's example bid
StepSumResult
One click, one night1.4% of €110€1.54
One click, two nights2 x €1.54€3.08
Eleven clicks11 x €3.08€33.88
Booking.com commission on that stay15% of €220€33.00

If one booking takes eleven clicks at the full bid, the ad costs more than the commission.

That 1.4% is Google's example, not your market, and card fees come on top. This is why we would leave ads until the free route runs and you can see what a booking brings in.

We don't know how many bookings free links bring a hotel of twenty rooms: Google publishes no such number and we have not measured it. We also don't know what your supplier charges for the connection.

What to ask your booking engine supplier this week

One email is enough, sent between two check-outs:

  1. Are you in Google's partner directory, and are we connected for free booking links? If yes, since when?
  2. What does it cost us? Google charges nothing, so any fee is theirs.
  3. Which rooms and rates do you send? Google asks for all available rooms and rates.
  4. Where does the link land? Google wants guests sent straight to the room and rate they selected.
  5. Does the total on our booking page match the total on Google? Ask about city tax and breakfast.
  6. Can we see the numbers? Hotel Center reports show clicks per property and whether your price was the lowest. Who can see them?
  7. How do we stop? Without a Hotel Center account you ask your partner to opt you out.

This is one step in the bigger picture: how a small hotel gets more direct bookings.

Sources

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